I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely. and in that case, you paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it. OK, thanks - then it's probably still under the original HP one-year warranty. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.So, try running a CHKDSK scan via the Command Prompt or File Explorer. Check Disk (CHKDSK) is the only pre-installed Windows utility that checks for and resolves hard drive errors. Printing Errors or Lights & Stuck Print Jobs The Unknown Hard Error can be due to hard disk drive issues.Notebook Hardware and Upgrade Questions.
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